Frequently Asked Questions
To book a parking:
- Search for an available space
- Select your dates
- Make the secure payment
To rent your parking space:
- Log into your account
- Click "Rent your space"
- Follow the steps to add your parking spot
Owners set their own prices. CoParking takes a 12.5% commission on each transaction to ensure the platform runs smoothly, payment security, and customer support. All prices displayed include this commission.
In "My Parking", you can:
- Edit your prices and availability
- Temporarily disable your space for personal use
- Manage your bookings
- View your rental history
- Access your earnings
- User verification
- Secure payments via Stripe
- Banning after 3 valid reports
- Active monitoring of suspicious activities
- Responsive customer support
- Report it by email to [email protected] with a photo (including the vehicle's registration). Our team records every report, and after three violations, the driver's account will be permanently banned from CoParking.
- Damages: covered by the tenant's liability insurance.
- Conflict: for any other problematic situations, contact us at [email protected].
- If access is via a code, you will receive it after your booking.
- If access is via a key or remote control, please contact the owner directly, who will arrange access. The owner's contact details will be shown after booking.
- Owners: Declare your income to the tax authorities (annual summary available).
- Renters: Have valid liability insurance (RC).
- Subletting: Obtain permission from the owner/management.
- Data protection: Compliance with the Federal Act on Data Protection (FADP).
- Access: Owners must provide all necessary information (phone number available after booking).
- Snow removal: The owner's responsibility in winter.
- Maintenance: According to building/parking regulations.
- Keys/badges: Managed according to the owner's instructions.
