Refund and Cancellation Policy

Understand our refund process and how we ensure a fair experience for every customer.

Mobile App Image

By booking a parking spot through our platform, you agree to the following terms:

We only offer refunds in cases where you have been a victim of fraud regarding the parking, or if the information about the reserved parking does not match the reality. Outside of these situations, no refund will be granted. You must send us an email at [email protected] with all possible evidence to proceed with the refund.

To avoid any inconvenience:

  • Check the parking details carefully before booking.
  • Keep all documents related to your booking.
  • Take photos if there is an issue on-site.